BookThemNow.com is a website operated internationally in various countries from time to time, with the express purpose of providing information and training products and services to assist business owners of various types of businesses.

These principles explain how the information is handled in a transparent manner.

Ownership: BookThemNow.com is wholly owned and operated by Leadership Services Pty Ltd, a registered company in NSW, Australia.

BookThemNow.com Privacy Policy (‘us’, ‘we’, ‘our’).

This Privacy Policy sets out BookThemNow.com’s obligations in line with privacy laws in countries where products are sold by us.

In general terms, this privacy policy explains the type of information obtained by BookThemNow.com which covers:

• The type of personal data and information we collect, including any financial details for payment of our products.

• Why we collect any particular personal information.

• How personal information will be stored securely.

• Situations when 3rd parties may access personal information collected and why.

• How website users can have access to, review and change their collected data, including removal from all mailing lists.

• How we will update website users regarding any alterations to this privacy policy.

To contact us please find our contact details at the end of this policy.

Australia

Australian Privacy Principles (‘APP’) in the Privacy Act 1988 (Cth) (‘Privacy Act’) is the privacy law in Australia that consists of a set of principles that serve as guidelines for managing personal information collected by organisations.

The European Zone where General Data Protection Regulation (GDPR) rules apply:

Where the terms ‘information’ or ‘personal information’ are used in this policy this is a reference to both ‘personal information’ as defined in the Privacy Act of various countries and to ‘personal data’ for the purposes of the General Data Protection Regulation (GDPR) in Europe if applicable.

What does the GDPR Privacy Policy cover?

• Collection and use of personal information

• Disclosure of personal information

• Rights and control of a customer’s personal information

• Storage and security of personal information

• Website cookies and third party sites

• An outline of GDPR compliance

• Your rights under the GDPR

• Hosting and International Data Transfers

United States of America:

There are several states and federal laws in the USA that have provisions on data privacy. Laws differ in some states as well as the industry which implements them:

• The Computer Security Act of 1997

• The Consumer Credit Reporting Control Act

• The Computer Fraud and Abuse Act of 1986

• The Americans With Disability Act

• The Children's Internet Protection Act of 2001 (last updated in 2013)

• The Cable Communications Policy Act of 1984

• The California Consumer Protection Act of 2020 (CCPA)

• The California Online Privacy Protection Act (CalOPPA)

• The FTC (Federal Trade Commission) is in charge of regulating business privacy laws, and they are not required to have a privacy policy, but they are prohibited from using deceptive methods.

Canada

Canada's Personal Information Protection and Electronic Data Act (PIPEDA) details how we should collect, store and use the personal data of our online users or subscribers, for the purpose of digital marketing.

The act states we must make these privacy policies accessible to users of our services.

New Zealand

New Zealand's Privacy Act 2020 outlines all requirements for safely collecting your personal information and data. We can only seek any non-public personal information directly from you as a private individual or business entity.

United Kingdom

The UK General Data Protection Regulation (UK GDPR) covers privacy laws in the UK with revised requirements due the Brexit deal to again become independent from the ECC.

What information does BookThemNow.com collect & when is information collected?

BookThemNow.com may collect information from you when you visit our social media pages, channels, website, respond on a social media site or when you otherwise interact or transact with us. The types of information BookThemNow.com collects from you and the situations in which we collect personal information are outlined below.

When you place a product order: you will place the order direct with our company. You will be asked to register as a customer or a recipient of emails for any specific information you may request. Your name and email address will always be required at times, depending on the purpose of your business with us.

This is the information to be provided to allow delivery of the products that you order and to contact you if necessary. These details are retained in a database for record-keeping purposes.

Your email address may also be used to contact you in the event that you discontinue a shopping session or have not responded to a particular offer we may make from time to time. We may contact you by email to see if there were any problems and if we can help you to complete your transaction.

When you interact with us on the internet: Data collected may include your IP address, approximate geographic location and data sent by your web browser, such as your operating system, browser type/version, computer type, MAC address & screen resolution.

Cookies and other tracking technologies are used by us and third-party partners to provide functionality and to recognise you across different services and devices, including:

• Various Web Hosting and Email services

• Payment apps such as Paypal and Stripe

• Facebook

• YouTube

• Google

You may opt out of sending us cookie data but this may limit using our services.

Enquiries: during enquiries online or by phone, we may collect your name and contact details in order to respond to your enquiry in an adequate manner.

What happens if you do not provide personal information?

The main consequence for you, if some or all of the above personal information is not collected by us is we may not be able to provide goods, services or information to you, or be able to provide them to the same standard as if we had the information requested.

Why does BookThemNow.com collect personal information?

BookThemNow.com collects personal information to:

1. provide you with information that you have requested;

2. add you to our mailing list;

3. send you marketing materials;

4. promote our goods and services;

5. improve the online experience of our visitors;

6. provide services to you;

7. contract with you; and

8. comply with our legal obligations.

We also use personal information for our own internal business purposes including:

1. for data analysis to improve our products and services;

2 .for fraud and security monitoring;

3. developing new products and services;

4. identifying usage trends to learn which services are of most interest to our customers;

5. determining the effectiveness of marketing campaigns so that we can adapt to the needs and interests of our customers; and

Do we engage in direct marketing?

As part of our promotional, educational and remarketing campaigns, we may contact you using the email address you have provided. If you prefer not to hear from us, please click on the “unsubscribe” link at the bottom of any email we send you and you will be removed from any future communications.

Who do we disclose your personal information to?

In the course of conducting our business we may provide your personal information to third parties in the course of recommending products and services to you including, without limitation, through your use of our website, Facebook page or any other online interaction.

These third parties may include fraud prevention providers, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers and electronic network administrators.

We may disclose your personal information to third parties:

1. to enable our website (and your shopping experience) to function in the manner intended;

2. to prevent payment fraud;

3. as part of our business processes and for the purposes described above in ‘Why does BookThemNow.com collect personal information’;

4. to meet the purpose for which your personal information was submitted;

5. if we have your consent to do so or otherwise when we are authorised by law;

6. if we are required by law to disclose the information.

We will never sell your details or exchange your details in any way with any third-party individual or organisation wanting to market to you in any way. We will only use your details for the purposes of the BookThemNow.com Facebook page, other social media apps, our authorised websites or other purpose to provide our products and services to you.

Does BookThemNow.com store personal information outside of your resident country?

Some third-party service providers who receive your data may be located outside of your resident country or may store your data in that way.

Generally, we require that our service providers who handle or obtain personal information acknowledge the confidentiality of this information, undertake to respect any individual’s right to privacy and comply with applicable privacy laws.

By providing your personal information to us, you consent to the transfer of that information to our third-party providers and to the storage of your personal information by us or our third party, but only for the purpose of the security of your data and for the purpose of the BookThemNow.com Facebook page, other social media apps or our authorised websites.

When we send information overseas from Australia, in some cases we may not be able to take reasonable steps to ensure that overseas providers comply with the relevant Privacy Act and/or the GDPR and those providers may not be subject to the same level of protection or obligations that are offered by Privacy Acts and/or the GDPR.

By proceeding to acquire our services and products you agree that you cannot seek redress under any Privacy Act or laws, the GDPR or in any other way against us (to the extent permitted by law) and you may not be able to seek redress overseas.

If you do not agree to the transfer of your personal information outside of Australia, please contact us before you agree to this Privacy Policy. In these circumstances, we may be prevented from providing products or services to you.

How do we hold your information?

All personal information held by us will be handled and stored in accordance with our obligations under the Privacy Act. We will take reasonable steps to:

1. make sure the personal information we collect, use or disclose is accurate, complete and up to date;

2. protect the information from misuse, interference, loss or unauthorised access, modification or disclosure both physically and through security methods; and

3. destroy or permanently de-identify the information if it is no longer needed for any purpose.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

For how long do we keep information?

We will retain your personal information for as long as needed or permitted for purpose(s) for which it was obtained. The criteria used to determine our retention periods include:

1. the length of time we have an ongoing relationship with you and provide services to you;

2. legal obligations we may have to keep (or destroy) your data; or

3. legal advice we receive (such as in regard to litigation, regulatory investigations or applicable statutes of limitation).

When your information is no longer required it is destroyed in a secure manner.

How can I access my information?

You are entitled to request access to personal information we hold about you and to request any information we hold about you be corrected or deleted. If you would like to request to review, correct, update, suppress, restrict or delete personal information you have previously provided to us, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right of data portability is provided to you by applicable law), you may contact us by emailing info@BookThemNow.com and we will provide this information to you consistent with applicable law.

In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information deleted from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we may need to verify your identity before implementing your request. We will comply with your request within a reasonable period after you make your request.

We reserve the right to charge a fee for access to your information when permitted by law. If we delete your information we may not be able to provide goods, services or information to you, nor be able to provide them to the same standard as if we had your information.

What about links to other websites?

This Privacy Policy is strictly limited to the collection, storage and use of personally identifiable information collected by BookThemNow.com in the course of our business. It does not apply to any third parties. We have no control over the privacy practices or the content of any third-party websites and assume no liability for the privacy practices of those websites. We urge users to take time to examine individual privacy policies and guidelines on other websites.

Unauthorised Disclosure or Use

Unauthorised disclosure or use of personal information by our employees, contractors or agents is a serious breach of this policy. Merely accessing information without proper authority is a form of unauthorised use and will not be tolerated. In the event of a breach, we will take appropriate action, which may include disciplinary or legal action.

Opt-Out

We will ensure that each direct marketing offer is checked against our opt-out register and provides a clear opt-out opportunity. We will always provide a nil-cost way of contacting us to opt out of receiving further marketing offers.

Access to Personal Information

Individuals will be able to access their personal information upon request. However, we may occasionally need to deny access to information where the law expressly allows it (for example, when someone is under investigation for fraud).

Minors

Our products and services are not directed to individuals under the age of sixteen, and we do not knowingly collect personal information from individuals under 16. If we become aware that a person under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us using the details below.

Contacting Us

You can contact us by email at Info@BookThemNow.com with the subject line, ‘Attention: Privacy Officer BookThemNow.com’

Changes to this Policy

This policy is subject to change over time without prior notice. We may amend this policy by updating it and posting it as required on online services, including our websites.

Copies of this policy

You can ask us to provide you with a copy of this policy, including a hard copy, by contacting us using the contact details above.

How can I complain?

If you would like to complain about a breach of the relevant privacy laws or the GDPR you can contact us using the details below. We will look into your complaint and respond promptly in writing notifying you of what we will do in response.

You can contact us to complain or with other feedback by emailing to:

Info@BookThemNow.com

If you are dissatisfied with our response you can contact the relevant authorities in your jurisdiction.

Last Published: October 2023